Privacy Policy

Informazioni sul Trattamento dei Dati Personali ai sensi degli Artt. 13/14 Reg. UE 2016/679 “Regolamento generale sulla protezione dei dati personali”.

Dear Guest,
as Data Controller, our company Camping Club S.r.l.  (VAT number: 02559720228 based in Trento (TN) ITALY, Via Kufstein 1, would like to inform you about the use of the personal data provided by you and / or related to your booking and staying at the hotels of the group.
The Data Controller informs you that pursuant to art. 13/14 EU Reg. 2016/679 it will process the personal data provided by you or referable to you in compliance with the provisions of the law.
According to the legislation, the processing of your personal data (personal data, residence data, contact data, e-mail, mobile number, data relating to preferences, booking data, data relating to your stay, navigation data, etc.) will be based on principles of correctness, lawfulness, transparency and protection of confidentiality.

1) Booking and stay purpose

We inform you that the personal data (pursuant to Article 4 paragraph 1 of EU Reg. 2016/679) provided by you or referable to you during the booking and / or stay, will be processed for the provision of the hotel and spa services requested.
The legal basis of this treatment is represented by the need to fulfil contractual and / or pre-contractual obligations pursuant to art. 6 paragraph 1 (b) EU Reg. 2016/679, as well as the need to perform legal obligations pursuant to Art. 6 paragraph 1 (c) EU Reg. 2016/679. We inform you that the provision of this personal data is essential for the provision of hotel and spa services. In the event of failure to provide the data, the data controller company may not be able to provide all or part of the requested services.
Personal data may be processed for the time necessary to fulfil the purposes referred to under this point as well as for the data retention obligations established by law and according to the prescription times specified in article 2936 et seq. of the Italian Civil Code.

2) Profiling and marketing purposes (optional)

Subject to your express authorization, your personal data (pursuant to Article 4 paragraph 1 EU Reg. 2016/679) provided by you or referable to your booking and / or stay may be processed for the following additional purposes:
A) Direct "marketing" activities by sending advertising / promotional material by mail; e-mail, sms / mms, mobile applications or other digital communication channels.
B) Customer profiling activities aimed at improving the supply of goods and services from Camping Club S.r.l. (customer profiling).
We specify that the aforementioned treatments can be managed to understand your consumption choices in order to make the commercial policies and services from Camping Club  S.r.l. more effective. Consequently, you will be able to receive discounts, offers or promotions tailored to your preferences and consumption.
The provision of data for the purposes referred to in the preceding A) and B) is free and optional, therefore all hotel and spa services may still be provided even in the event of your refusal to authorize processing for the purposes referred to in this document under point 2).
The legal basis of the processing is represented by your express consent issued by ticking the appropriate clauses and completing the double opt-in procedure. Personal data pursuant to art. 4 paragraph 1 of EU Reg. 2016/679 provided by you or referable to you, will be processed in compliance with the legal provisions for a time appropriate to the accomplishment of the purposes indicated under point 2), taking into account the principle of balancing the legitimate interests of the data controller with the rights and freedoms of the customer as data subject. Your data will be processed on the basis of the timing provided for by law or, in the absence of specific rules, your data will be processed to the extent necessary for the performance of marketing and profiling activities. The Data Controller company guarantees that the data will not be processed indefinitely.
We point out that it is your right to withdraw the consent given for the activities referred to under point 2) at any time by means of a simple informal written communication to the contact details of the Data Protection Officer as specified below.
Pursuant to the law, the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Below we provide you with further information and clarifications valid both for the treatments specified under point 1) and for those specified under point 2):

– The personal data provided by you or referable to you may be subject to partially or totally automated processing which may be carried out on paper, electronic and / or magnetic supports.
– Personal data will not be disseminated but may be communicated or may become aware of specially trained operators who are part of the staff of the data controller company and / or external subjects who collaborate with the company as managers or autonomous owners of the treatment including, but not limited to,:

* Companies, firms and / or freelancers for processing and management of personal data;

* Companies, firms and / or freelancers for consultancy and / or management activities in technical, corporate, IT fields;

* Other subjects to whom the communication may be necessary for the correct and complete performance of the contractual relationship and / or to fulfil legislative obligations and / or to pursue the specified purposes.

– We inform you that the Data Controller company has appointed external managers who may have IT equipment in third countries with respect to the European Union and therefore the data could be processed in such countries; however, we specify that personal data will be processed only in third countries that have obtained an adequacy decision from the European Commission and guarantees of security in the processing, for any clarification and request you can contact the data protection officer (DPO) at the addresses specified below.
– We also inform you that you have the right to ask the Data Controller for access to your personal data, as well as for their rectification, cancellation, limitation of processing; further you have the right to object to the processing of personal data and to exercise the right to portability. The rights referred to in this paragraph may be exercised as provided for by articles 15,16,17,18,20,21 EU Reg. 2016/679 which for your convenience we reproduce together with this statement. All rights may be exercised against the Data Controller company, and it is also your right to lodge a complaint with the supervisory authority provided for by the national law in force.
For any clarification and to exercise the above rights, you can contact the Data Controller (Camping Club S.r.l.), based in 38121 Trento, (TN), Via Kufstein 1, ITALY, or by phone at n. 0461 706290 or by e-mail to the address info@campingclub.it

Camping Club S.r.l.

*This information integrates and completes elements already known to the data subject

EXTRACT OF THE PROVISIONS CONTAINED IN REGULATION (EU) No. 2016/679

Article 15 Right of access by the data subject The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information: a) the purposes of the processing; b) the categories of personal data concerned; c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations; d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; f) the right to lodge a complaint with a supervisory authority; g) where the personal data are not collected from the data subject, any available information as to their source; h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject. 2. Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 relating to the transfer. 3. The controller shall provide a copy of the personal data undergoing processing. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic form. 4. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
Article 16 Right to rectification The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Article 17 Right to erasure (‘right to be forgotten’) 1. The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies: a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; Official Journal of the European Union, L 119/43, 4 May 2016 b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing; c) the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2); d) the personal data have been unlawfully processed; e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject; f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1.2). Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data. 3. Paragraphs 1 and 2 shall not apply to the extent that processing is necessary: a) for exercising the right of freedom of expression and information; b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; c) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3); d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or e) for the establishment, exercise or defence of legal claims.
Article 18 Right to restriction of processing 1. The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies: a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; d) the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject. 2. Where processing has been restricted under paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. Official Journal of the European Union, L 119/44, 4 May 2016 3. A data subject who has obtained restriction of processing pursuant to paragraph 1 shall be informed by the controller before the restriction of processing is lifted.
Article 20 Right to data portability 1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: a) the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1); and b) the processing is carried out by automated means. 2. In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. 3. The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. 4. The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.
Article 21 Right to restriction of processing 1. The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims. 2. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. 3. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes. Official Journal of the European Union, L 119/45, 4 May 2016 4. At the latest at the time of the first communication with the data subject, the right referred to in paragraphs 1 and 2 shall be explicitly brought to the attention of the data subject and shall be presented clearly and separately from any other information. 5. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications. 6. Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), the data subject, on grounds relating to his or her particular situation, shall have the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

 

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This website uses technical cookies in accordance with Art. 122 par. 1 of the Italian legislative decree 196/2003. These cookies are essential for the correct functioning of the website. Without them you would not be able to browse through it and use some of its functions. We use session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) which are strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow browsing. secure and efficient site. Essential cookies allow you to remember, from one page to another of the booking process, the information you have provided, or allow you to browse according to a series of selected criteria to improve the service we want to offer you (such as, for example, saving your preferred language or the products selected for purchase).

If you wish, you can allow, block or delete the cookies installed on your computer by changing your browser settings. Below you will find the procedure depending on the type of browser you use:

Firefox:

  1. Open Firefox
    2. Press the "Alt" button on your keyboard
    3. In the toolbar located at the top of the browser, select "Tools" and then "Options"
    4. Then select the "Privacy" tab
    5. Go to "History Settings:" and then to "Use custom settings". Uncheck "Accept cookies from sites" and save your preferences.

More information can be found at this link https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie

Internet Explorer:

  1. Open Internet Explorer
    2. Click on the "Tools" button and then on "Internet Options"
    3. Select the "Privacy" tab and move the slider to the level of privacy you want to set (up to block all cookies or down to allow them all)
    4. Then click OK

More information can be found at this link http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

Google Chrome:

  1. Open Google Chrome
    2. Click on the "Tools" icon
    3. Select "Settings" and then "Advanced settings"
    4. Select "Content Settings" under "Privacy"
    5. In the "Cookies" tab you can deselect the cookies and save your preferences

More information can be found at this link https://support.google.com/chrome/answer/95647?hl=it

If you use the Opera browser you can find information on how to enable / disable cookies at this link http://help.opera.com/Windows/10.00/it/cookies.html

Accepting cookies is not a necessary condition in order to visit our website. Any refusal, however, could compromise some functionality of the site.
The data contained in the cookies may be communicated to specific subjects in order to fulfill legal obligations; in no case will they be disseminated.

The owner of the processing of personal data is Camping Club S.r.l. - Via Kufstein 1 - 38121 Trento - Italy.

You can contact the data controller to assert your rights, as required by Article 7 of Legislative Decree 196/2003.

When you visit our site, "third party" cookies will also be saved on your computer, such as:

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